Privacy policy

SABIBI PRIVACY POLICY

Last updated: September 2026

SABIBI operates this website and online store to provide our customers with our products and services. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, make a purchase, join our waitlist or community, subscribe to our communications, or otherwise interact with SABIBI.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with SABIBI, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and transaction information
  • Shopping, cart and browsing activity
  • Communications with SABIBI
  • Device, browser and IP information
  • Cookie and advertising identifiers
  • Marketing preferences

Payment information is processed by our payment providers. SABIBI does not directly store your full debit or credit card details.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process, fulfil and manage orders
  • Arrange shipping, delivery, returns and exchanges
  • Process payments and refunds
  • Communicate with you about your orders
  • Provide customer support
  • Operate and improve our website and services
  • Maintain security and prevent fraud
  • Understand how customers interact with our website
  • Personalize content, advertising and customer experiences
  • Send marketing communications where you have subscribed or otherwise consented
  • Comply with applicable legal and regulatory requirements

MARKETING & COMMUNICATIONS

If you subscribe to SABIBI’s email, WhatsApp or other marketing communications, we may send you information about launches, products, restocks, promotions, events and other SABIBI updates.

You can unsubscribe from email marketing at any time using the unsubscribe link included in our emails.

Where applicable, you may also opt out of other marketing communications through the method provided in that communication or by contacting us.

COOKIES, ANALYTICS & ADVERTISING

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website activity and improve the customer experience.

We may also use analytics and advertising technologies, including technologies provided by Meta and other advertising or analytics partners, to measure website activity, understand the effectiveness of our advertising and provide more relevant advertising.

Your ability to manage cookies and tracking may depend on your browser, device and the privacy choices made available through our website.

HOW WE SHARE INFORMATION

We may disclose information to service providers where necessary to operate SABIBI. These may include:

  • Shopify and e-commerce service providers
  • Payment processors
  • Shipping and logistics providers
  • Email and customer communication platforms
  • Analytics providers
  • Advertising and marketing platforms
  • Technology, security and website service providers
  • Professional advisers or authorities where required by law

These providers may process information on our behalf or according to their own applicable privacy terms.

We do not sell or rent your personal information in exchange for money.

PAYMENTS

Online payments are processed through secure third-party payment providers.

SABIBI does not directly store or have access to your complete debit or credit card information.

Available payment methods are displayed at checkout and may change from time to time.

INTERNATIONAL PROCESSING

Some of the service providers we use may process or store information outside the United Arab Emirates. Where this occurs, information may be subject to the laws of the country in which it is processed.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements.

YOUR PRIVACY REQUESTS

Subject to applicable law, you may contact us to request access to, correction of, or deletion of certain personal information we hold about you.

We may need to verify your identity before completing a request. Certain information may need to be retained where required for legal, tax, accounting, fraud-prevention or other legitimate purposes.

To make a privacy request, contact hello@sabibi.ae

MINORS

Our website and products are not intended for children. We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

SECURITY

We use reasonable administrative and technical measures, together with the security provided by our service providers, to help protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements. The latest version will be published on this website with the updated date.

CONTACT

For questions about this Privacy Policy or SABIBI’s handling of personal information, please contact:

hello@sabibi.com
Dubai, United Arab Emirates